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Noticeboard

Have you signed up for online access yet? With online access you can view and print your medical records and test results, order your medication and make and cancel your appointments. To register for this service please bring photo ID and proof of address with you to the surgery, if you have any difficulty with providing these documents please ask reception for assistance.

Welcome to Causeway Medical Centre & Great Sankey Health Centre                                                          

At Causeway Medical Centre & Great Sankey Health Centre we strive to provide the highest quality healthcare to our patients. Our doctors, nurses and the rest of the team are dedicated to offering a professional service. As well as a source of information about our practice & our staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. 

We have an active Patient Group and welcome new members, look out for details of our next meeting to be announced shortly. If you prefer to join our 'Virtual Patient Group', please select the tab on the right for more details.


Online Services

For your convenience we offer a wide range of online services:

  

Online Medical Record Access - patients can now look at their medical record online. Being able to see your record online may help you to manage your medical conditions. It also means that you can access it from anywhere in the world should you require medical treatment on holiday. To access this service please attend the surgery to complete an application form, you will need to bring photo ID and proof of address. Proxy access may be granted to parents or carers where appropriate, please ask our Patient Care Advisors for more details.


Your Appointment Options

We regularly review our appointment system and strive to improve patient access to our clinicians. This can be difficult to achieve due to increasing demand and a growing patient list. Our team of Patient Care Advisors are trained to assist you to book your appointment with the most appropriate clinician for your condition, they may ask you for brief details in order to do this.

GP Appointments - You can book a routine face to face or telephone consultation with a GP up to 4 weeks in advance. We have a limited number of 'same day' appointments available for more urgent matters. 

Home Visits - These are reserved for housebound patients only, a GP can generally see 6 patients at the surgery within the time it takes to complete one home visit.

Extended Access GP - We offer patients the additional choice of an evening or weekend non-urgent GP appointment. These appointments are available at Bath Street Health and Wellbeing Centre between the hours of 6.30pm to 8pm weekdays, 8.00am to 8.00pm on Saturdays and 8.00am to 12.00pm on Sundays. These appointments must be booked in advance, it is not a same-day appointment service. If you would find a later or weekend appointment more convenient, please ask when booking your appointment.

Nurse Appointments - You can book an appointment with the nurse up to 4 weeks in advance. They see patients for chronic disease reviews, pill checks, depo injections, travel vaccinations, smears, BP checks, childhood vaccinations, NHS Health Checks. Our nurses provide Saturday Morning clinics to assist patients who find it difficult to attend during the week.

Clinical Pharmacist - You can book a telephone consultation with our Clinical Pharmacist if you have any concerns or queries about your medication. 

How to cancel your appointment - cancel online or call the surgery and select option 3

Chaperones -  GPs should offer a chaperone to ALL patients when attending for an intimate examination.  You can request one at reception when you check in for your appointment.  


Text Messaging Service

Please register for our Text Messaging Service and receive appointment reminders and other useful information about your health care.

Complete the consent form available in the Further Information section on the right


Improving Accessibility 

We would like to help our patients who may have difficulties accessing the information and services available on our website. If you have a visual disability, hearing problems, language or reading difficulties, mobility etc. the BBC have produced a useful guide to  improving accessibility to website content, which offers guidance and advice.  

Please let us know if you have any information or communication needs, we will record this in your medical record and share this information with other providers of NHS and adult social care, with your consent or permission to do so.

We will endeavour to ensure that patients receive information which they can access and understand, and receive communication support if they need it.  


Warrington CCG Guidance on Self-Care Prescribing

Across Warrington, GP's and other health professionals will no longer routinely prescribe medications for short term minor health problems. NHS Warrington CCG undertook a formal public consultation on these proposals which received overwhelming support. On average, 87% of people agreed that, unless there are exceptional circumstances, patients will be expected to buy the medicines listed below themselves over-the-counter at a local pharmacy or supermarket. 

Medicines include:

  • Pain Killers (for minor aches, pains and other ailments)
  • Tonics, health supplements and vitamins
  • Earwax remover
  • Lozenges, throat sprays, mouthwashes, gargles and toothpastes
  • Indigestion remedies for occasional use
  • Creams for bruising, tattoos and scars
  • Hair removal creams
  • Moisturisers and bath additives for dry skin
  • Sun cream (unless diagnosed photo sensitivity as a result of genetic disorders)
  • Food and food supplements (except on the advice of a dietician)

Warrington CCG spends approximately £1 million per year on prescribing these medicines. This money could be better spent on treating more serious conditions such as heart disease and diabetes. Many of these products are readily available, along with advice, from local pharmacies. Some are also available from local shops and supermarkets.

Over the counter medicines in nurseries and schools

For more information about looking after yourself and your family click here


Services for Military Veterans 

All military veterans are entitled to priority access to NHS care (including hospital, primary or community care)  for conditions associated to their time within the armed forces (service-related). However this is always subject to clinical need and does not entitle you to jump the queue ahead of someone with a higher clinical need.

Please tell us if you have every served in the armed forces so that we can ensure you receive the NHS services you are entitled to.

Support is available at:

https://www.gmmh.nhs.uk/military-veterans-services

Greater Manchester Mental Health NHS Foundation Trust
Trust Headquarters
Bury New Road
Prestwich
Manchester
M25 3BL

Tel: 0161 773 9121

HQ Map.pdf [pdf] 98KB


How We Share Your Information

eDSM (Data Sharing Model)

Electronic records are kept in all the places where you receive healthcare. These places can usually only share information from your records by letter, email, fax or phone. This can slow down your treatment and mean information is hard to access. At this Surgery, we use a computer system called SystemOne that has the ability to share our electronic records across different healthcare care services. We are telling you about this so that you can think about your choices:  

You can choose to share your electronic record with other care services                               

You can choose not to share your electronic record with other care services.    

Unless you instruct us differently, we will enable your patient records to be shared with other NHS health care services you may come into contact with. 

SystemOne has two settings to allow you to control how your information is shared:

  1. Sharing OUT
    This controls whether your information entered and held at Causeway Medical Centre & Great Sankey Health Centre can be shared with other NHS services (i.e. made shareable).
  2. Sharing IN
    This controls whether information that has been made shareable at other NHS care services can be viewed by your GP or Health Care Professional at Causeway Medical Centre & Great Sankey Health Centre.

How does this work?                                                                                            Imagine you’re receiving care from 3 different NHS services: your GP here at the Surgery, a District nurse and a smoking clinic. You want your GP and nurse to share information with each other and you want both of them to know your progress at the smoking clinic. However you don’t want the smoking clinic to see any of your other medical information.

Your sharing settings in this example would be:

  • The GP can share information IN and OUT
  • The District nurse can share IN and OUT
  • The Smoking clinic can only share information OUT but not IN

You will automatically be opted in for the sharing of your data with other NHS services using System One unless we are otherwise instructed by you. This will mean that information recorded here at the Surgery will be made available to other health care services. Clinicians at other services that care for you and use SystemOne will be able to see the information recorded here. For example, a district nurse who visits you would be able to see the data entered by your GP here.

If you opt out and do not wish us to share your data the clinician will be prevented from sharing the information entered here with other services caring for you.

Note: You can still request for individual entries in your patient record to be marked as ‘Private’. These will not be visible at any care service other than the one that recorded the information.

These settings allow you to decide who can see the information on your electronic record. It also allows for joined up care across different NHS settings which gives the best care and service to you. In some serious situations, for example if you are unconscious, clinicians will be able to access your electronic record without first asking your permission. Use of this is monitored.

Don’t Forget, these settings apply to any NHS service using SystemOne where you are currently receiving care. You can change your sharing preferences at any time – just speak to a member of reception staff who will be happy to help you.

What do I need to do next?                                                                                            If you are happy for us to share your data with other NHS services then you do not need to do anything further. If you do not want us to share your records then you will need to inform a member of the reception staff so that we can opt you out.

If you have any questions please do not hesitate to contact us.


Out of Hours

If you need to contact a doctor when the practice is closed, please ring NHS 111, by telephoning 111, for healthcare advice and information 24 hours a day. Only attend Accident and Emergency, if you have had an accident, or have a genuine medical emergency.

You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help.


Care Quality Commission


Practice Leaflet Great Sankey Health Centre

Practice Leaflet Causeway Medical Centre

Named GP 

All of our patients have a named GP who has overall responsibility for the care and support that the surgery provides to them. Your named GP will work with you and other health care professionals, who are involved in your care, to ensure that your care package meets your individual needs. This does not prevent patients from seeing any GP in the practice.


(Site updated 21/08/2017)
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