Access to your medical records

The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.


We're now letting you see all the information within your health record. If you are over 16 and have an online account, such as through the NHS AppNHS website, or other GP online services and apps, you will now automatically be able to see all future information entered on your medical record. Some people can already access this feature, this won't  change for you.


This means that you will be able to see records from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor (GP), not from hospitals or other specialists, although you will be able to see any letters that hospitals or specialists send to your doctor (GP). You will only be able to see information from [insert date that your practice will make the change]. For most people, access will be automatic, and you won't need to do anything.

  • Your doctor (GP) may talk to you to discuss test results before you are able to see some of your information on the app. Your doctor (GP) may also talk to you before you are given full record access to make sure that having access is of benefit to you.
  • If you are concerned that seeing your records is not right for you, you should speak to your practice. These changes only apply to people with online accounts. If you do not want an online account, you can still access your GP health record by requesting this information via reception [or include online option].
  • The changes also only apply to personal information about you. If you are a carer and would like to see information about someone you care for, speak to reception staff.

The NHS App, website and other online services are all very secure. You will need to make sure you protect your login details. Do not share your password with anyone as they will then have access to your personal information.

If you do not want to see your health record, or if you would like more information about these changes, please speak to your GP or reception staff. You can also read more by going to


  • As at 31st March  all patients are entitled to request online access to view their Immunisation History and any Allergies information.  This is part of the same online access which patients can use to book appointments online and order repeat prescriptions.  If you have not already requested access to these services, please speak to a receptionist.

The practice is registered and complies with the Data Protection Act 1998.  Any request for access to notes by a patient, patient’s representative or outside body must be made in writing and will be dealt with in accordance with the Act.  Please contact the Practice Manager for further information.


If a patient attends another GP practice (for example if on holiday in the UK) and is seen as a temporary resident, any information held within the Summary Care Record (Medication & Allergies) can be viewed by the GP seeing the patient (so long as consent from the service has not been withdrawn by the patient).

  • If a patient transfers permanently to another GP practice, a copy of their medical records will be sent electronically via GP2GP where possible.

Accessibility tools

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