We are always pleased to receive suggestions, which would improve patient care or feedback/complements on things that we are doing well.
You can do this via our contact us page.
If you experience any difficulties or have a complaint, this can be raised with the Practice. A formal complaint should be made in writing to the Practice Manager via email to cmicb-war.causewaymedicalcentre@nhs.net who will acknowledge your complaint within 2 working days, investigate and where possible reach a conclusion within 30 working days.
If after receiving a reply you remain dissatisfied, you may appeal to the ICB or Information Commissioner. Details of how to do this will be supplied with our reply.